Wednesday, November 1, 2017

Find the R12 Froms session that may lock data row

User received message "Could not reserve record[2 tries]. Keep trying? " on R12 Receipts Summary form (ARXRWMAI). I used below script (modified from Doc ID 1020007.6) to find the process IDs on Apps server that may place a lock on table rows.

SQL> select  nvl(S.USERNAME,'Internal') username, s.process EBS_PID, l.ctime, s.machine,
    L.SID||','||S.SERIAL# Kill,
    s.module,
    U1.NAME||'.'||substr(T1.NAME,1,20) table_name,
    decode(L.LMODE,1,'No Lock',
          2,'Row Share',
          3,'Row Exclusive',
          4,'Share',
          5,'Share Row Exclusive',
          6,'Exclusive',null) lmode,
    s.program,
    decode(L.REQUEST,1,'No Lock',
        2,'Row Share',
        3,'Row Exclusive',
        4,'Share',
        5,'Share Row Exclusive',
        6,'Exclusive',null) request
from   V$LOCK L, V$SESSION S, SYS.USER$ U1, SYS.OBJ$ T1
where    L.SID = S.SID 
and    T1.OBJ# = decode(L.ID2,0,L.ID1,L.ID2) 
and    U1.USER# = T1.OWNER#
and    S.TYPE != 'BACKGROUND' and U1.name != 'SYS'
order by l.ctime desc,2,6 ;


EBS_PID is the process ID on Apps node. The query may return a long list of rows and so becomes not very useful.

OS command "top" can be used to see if any process runs for too long or uses high CPU/memory. Before kill it on OS level to release the block, Linux line can be used to verify its start time:

$ ps -eo pid,lstart,cmd | grep EBS_PID

For example, a Form session has run for days:
$ ps -eo pid,lstart,cmd | grep 16303
   9557 Thu Oct 15 09:40:59 201x grep --color=auto 16303
16303 Mon Oct 12 09:57:02 201x frmweb server webfile=HTTP-0,0,1,default

A simple query can be used to find R12 Forms' user name (in database 12c and 11g).  If the query returns nothing, it does not connect to database any more and it is safe to kill the run-away process on OS level. 

SQL> select sid, SERIAL#, process EBS_PID, machine, action, module, CLIENT_IDENTIFIER
FROM v$session where process = '16303' ;     -- 16303 is the EBS_PID

Below query can be used to verify if there is a true blocking session or not:

SQL> SELECT DECODE(request,0,'Holder: ','Waiter: ') status, sid sess_ID, id1, id2, lmode, request, type
FROM    V$LOCK
WHERE (id1, id2, type) IN
(SELECT id1, id2, type FROM V$LOCK WHERE request>0)
ORDER BY id1, request;

Oracle Application Manager (OAM) also lists forms sessions with user name (OAM -> Dashboard -> Site Map -> Monitoring -> Forms Sessions).  But if the list is very long, it is very difficult to sort it out. Note if Forms sessions are not populated in OAM, set the profile option "Sign-On:Audit Level" to "FORM" (see Doc ID 1270277.1).

NOTES: 
Doc ID 1610624.1 gives a SQL to find Forms user name in 11i :
SELECT (SELECT substr(fu.user_name ,1 ,20)
         FROM   apps.fnd_user fu
         WHERE  fu.user_id = fl.user_id)
         user_name, to_char(fl.start_time,'DD-MON-YYYY HH24:MI') login_start_time,
        substr(fl.process_spid ,1 ,6) spid,
        to_char(fl.pid) pid, vs.machine host,
        substr(vs.process, 1 ,8) host_pid,
        substr(to_char(rf.audsid) ,1 ,6) audsid,
        to_char(vs.sid) sid,
        substr(to_char(vs.serial#) ,1 ,8) serial#,
        substr(vs.module || ' - ' ||
               (SELECT substr(ft.user_form_name, 1 ,40)
                FROM   apps.fnd_form_tl ft
                WHERE  ft.application_id = rf.form_appl_id
                AND    ft.form_id = rf.form_id
                AND    ft.LANGUAGE = 'US')
              ,1 ,40) form
FROM   apps.fnd_logins  fl,   gv$process vp,
       apps.fnd_login_resp_forms rf,   gv$session vs
WHERE  fl.end_time IS NULL
AND    fl.start_time > SYSDATE - 31
-- AND    fl.login_type = 'FORM'
AND    fl.process_spid = vp.spid
AND    fl.pid = vp.pid
AND    fl.login_id = rf.login_id
AND    rf.end_time IS NULL
AND    rf.audsid = vs.audsid
AND    vs.process = '5629'  -- enter process ID (EBS_PID) from above
ORDER  BY user_name, login_start_time, sid;

Friday, September 15, 2017

An unexpected error with librw.so by hotspot virtual machine

When run rwconverter in R12.1.3, it hits below error:

$ cd $CUSTOM_TOP/reports/US
$ rwconverter userid=apps/xxxxxx source=ARXCPH.rdf dest=ARXCPH.rdf stype=rdffile dtype=rdffile overwrite=yes batch=yes compile_all=yes

Report Builder: Release 10.1.2.3.0 - Production on Fri Sep 15 16:30:51 2017
Copyright (c) 1982, 2005, Oracle.  All rights reserved.
Converting 'ARXCPH.rdf' to 'ARXCPH.rdf'...
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  SIGSEGV (0xb) at pc=0xf6ea4a69, pid=3955, tid=4098397952
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2_14-b05 mixed mode)
# Problematic frame:
# C  [librw.so+0x979a69]
#
# An error report file with more information is saved as hs_err_pid3955.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#
Abort(coredump)


To fix the problem, follow Doc ID 1161803.1 to unset two environment variables:

$ echo $EVENT_10932
8

$ echo $DE_DISABLE_PLS_512
1

$ unset EVENT_10932

$ unset DE_DISABLE_PLS_512

$ rwconverter userid=apps/xxxxxx source=ARXCPH.rdf dest=ARXCPH.rdf stype=rdffile dtype=rdffile overwrite=yes batch=yes compile_all=yes

Report Builder: Release 10.1.2.3.0 - Production on Fri Sep 15 16:42:57 2017
Copyright (c) 1982, 2005, Oracle.  All rights reserved.
Converting 'ARXCPH.rdf' to 'ARXCPH.rdf'...

$

Monday, August 28, 2017

User's last login and number of current EBS connections

- To answer who is logged in EBS R12.1, Oracle DocID 269799.1 says:
You can run the Active Users Data Collection Test diagnostic script to get information about all active users currently logged into EBS. This diagnostic test (on "Application Object Library") will list users logged into Self Service Web Application, users logged into forms, and users running concurrent programs.

- To check running EBS forms sessions, go to System Administration > Oracle Application Manager > Dashboard > Site Map > Monitoring > Forms Sessions
It links the OS session ID with user ID who runs the Forms session.

- FND_USER table stores the details of all end users. Below query can give a good idea who is logged on:
SQL> select user_name,to_char(last_logon_date,'DD-MON-YYYY HH24:MI:SS')
from apps.fnd_user
where to_char(last_logon_date,'DD-MON-YYYY')=to_char(sysdate,'DD-MON-YYYY');


- Use below code to get active users' last login: 
set heading on
set feedback off
set echo off
ttitle on
Column the_today noprint new_value the_date format a20
Select distinct to_char(sysdate,'MM/DD/YY HH:MIPM') the_today from dual;
ttitle skip 2 -
left 'Run on: ' the_date center  'EBS Active Users and their Active Roles'  skip 1 -
left 'Page: ' format 99999 sql.pno skip 1
set lines 145
set pages 30000
col user for a55 trunc
col RESPONSIBILITY_NAME for a40 trunc
col Last_Logon_date for a20
select substr(c.user_name||' - '||c.description, 1, 60) "USER", RESPONSIBILITY_NAME,
       c.start_date "ActiveDate", to_char(last_logon_date, 'DD-MON-YYYY HH24:MI:SS') Last_Logon_date
from FND_Responsibility_tl a,
     FND_USER_RESP_GROUPS b,
     fnd_user c
where a.RESPONSIBILITY_ID = b.RESPONSIBILITY_ID
  and b.user_id = c.user_id
  and (c.end_date is null or c.end_date > sysdate)
  and (b.end_date is null or b.end_date > sysdate)
--  and c.last_logon_date > sysdate - 180
order by 1, 2
spool EBS_Active_users_08_2017.txt
/
Spool off

- For terminated user, run below to find the last login. Seems the user never logged onto EBS if its last_logon_date is NULL.
SQL> select substr(c.user_name||' - '||c.description, 1, 60) "USER",
to_char(c.last_logon_date, 'DD-MON-YYYY HH24:MI:SS') Last_Logon_date, user_id, creation_date, password_date, start_date, end_date
from fnd_user c
where c.user_name like '%ABC%';

- POSSIBLE queries to get number of EBS users connections. (not sure how accurate they are)
1) SQL> select count(*), to_char(sysdate, 'DY MON DD HH24:MI:SS YYYY') format
               from v$session
              where module like '%FNDSCSGN';
2)  The number of users on the system in the past 1 hour:
     SQL> select count(distinct user_id) "users" from icx_sessions
               where  last_connect > sysdate - 1/24 and user_id != '-1';
     The number of users on the system in the past 1 day:
     SQL> select count(distinct user_id) "users" from icx_sessions
               where  last_connect > sysdate - 1 and user_id != '-1';

Monday, July 24, 2017

Restore files by TSM on Linux server

Unix/Linux file restoration by TSM:
Logon to server where file is locally stored (i.e. not where the file may be NFS mounted)
User id must be the owner of the file. TSM backups files under the ‘true’ name. Linked files would be backed up the target file’s name


$ dsmc

To get a list of backups available, issue

tsm> q b -inactive -pitdate=04/01/2017 -subdir=yes /u02/app/EBSQA/

Note: 1. The result list is way too long to read
          2. The result list is much short without '/' at the end.
              (I do not know/understand why and what it reports)
          tsm>  q b -inactive -pitdate=04/01/2017 -subdir=yes /u02/app/EBSQA
 
To restore a folder, issue
tsm> restore –inactive –replace=no –pitdate=03/092017 -subdir=yes /u02/app/EBSQA/ ‘

Total number of objects restored:         43,597
Total number of objects failed:             0
Total number of bytes transferred:        24.77 MB
Data transfer time:                                 1.96 sec
Network data transfer rate:                    12,921.81 KB/sec
Aggregate data transfer rate:                 48.57 KB/sec
Elapsed processing time:                       00:08:42
tsm> quit

$ find /u02/app/EBSQA -type f | wc -l
659159

NOTES:

1. Below line also does a restoration
restore -subdir=yes -replace=no -pitdate=02/30/2017 /u02/app/EBSQA/apps/apps_st/appl/*  

2. I saw this on a different server. Do not know why.
tsm> restore -inactive -replace=no -pitdate=03/09/2017 -subdir=yes /u02/app/EBSQA/
Total number of objects restored:         43,393
Total number of objects failed:             0
Total number of bytes transferred:        0  B
Data transfer time:                                 0.00 sec
Network data transfer rate:                    0.00 KB/sec
Aggregate data transfer rate:                 0.00 KB/sec
Elapsed processing time:                       00:19:59

tsm>


3. If getting this error, there may be a permission problem. It does not mean the backup was not running.
$ dsmc
ANS1398E Initialization functions cannot open one of the Tivoli Storage Manager logs or a related file: /opt/tivoli/tsm/client/ba/bin/dsmerror.log. errno = 13, Permission denied


Tuesday, July 11, 2017

Send concurrent output to email by SMTP

When submit a R12.1.3 concurrent job, we can send the Output file to email directly by simply click on "Delivery Opts" => tab "Email" => Fill it with email info => Ok

Please note that the "From" field has to be an email address (it can be the same as "To:" field). Otherwise, it may fail with a generic error:

Beginning post-processing of request 32163793 on node CM_host_name at 11-JUL-2017 12:10:11.
Post-processing of request 32163793 failed at 11-JUL-2017 12:10:12 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.


Three configuration steps before the email will be delivered. Note this is not related to Workflow Mailer. When Mailer is down, concurrent job can still deliver Output to email box.

1.  Test SMTP on concurrent node. If SMTP works on the node, it shall deliver an email to yourID@outlook_name.com mailbox. Below test was on RH Linux 6:
$ mail -v yourID@outlook_name.com
Subject: hi
Hello world
done
.                           <-- dot is very important
EOT
Mail Delivery Status Report will be mailed to <xxxxxx>.

2. Ask Linux Admin to confirm that port 25 is used for SMTP on the node

[root@CM_host_name  ~]# lsof -i:25
COMMAND  PID USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
master  6656 root   12u  IPv4  18028      0t0  TCP localhost:smtp (LISTEN)
master  6656 root   13u  IPv6  18029      0t0  TCP localhost:smtp (LISTEN)
[root@CM_host_name  ~]# ps -ef|grep 6656
root       6656      1  0 May01 ?        00:00:12 /usr/libexec/postfix/master
postfix   6663    6656  0 May01 ?   00:00:02 qmgr -l -t fifo -u
postfix   87114   6656  0 09:32 ?    00:00:00 pickup -l -t fifo -u

3. Setup SMTP in EBS
a. As System Administrator responsibility, navigate to Profile => System
b. Query the %fnd%smtp% profiles
c. Set the following profile values
    FND: SMTP Host (CM_host_name or IP)
    FND: SMTP Port (port number, default 25)

Troubleshooting: Even after about 3 steps worked, the Output was still not delivered to email box. The errors in OPP files under $APPLCSF/log:

[6/16/17 12:41:39 PM] [253931:RT31303430] Beginning email delivery
[6/16/17 12:41:39 PM] [UNEXPECTED] [253931:RT31303430] javax.mail.MessagingException: Could not connect to SMTP host: CM_host_name, port: 25;
  nested exception is:
        java.net.ConnectException: Connection refused
        at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1213)
        at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:311)
        at javax.mail.Service.connect(Service.java:233)
        at javax.mail.Service.connect(Service.java:134)
        at javax.mail.Service.connect(Service.java:86)
        at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:144)
        at oracle.apps.xdo.delivery.smtp.SMTPDeliveryRequestHandler.submitReques(SMTPDeliveryRequestHandler.java:781)
        at oracle.apps.xdo.delivery.AbstractDeliveryRequest.submi(AbstractDeliveryRequest.java:1270)
        at oracle.apps.fnd.cp.opp.EmailDeliveryProcessor.deliver(EmailDeliveryProcessor.java:98)
        at oracle.apps.fnd.cp.opp.DeliveryProcessor.process(DeliveryProcessor.java:91)
        at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:176)
[6/16/17 12:41:39 PM] [253931:RT31303430] Completed post-processing actions for request 31303430.

It was fixed after Linux Admin replaced localhost in postfix configuration since EBS uses CM_host_name as mailserver.
/etc/postfix/main.cf
#change from localhost to all
inet_interfaces = all
#inet_interfaces = localhost

[root@CM_host_name  ~]# lsof -i:25
COMMAND  PID USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
master  6632 root   12u  IPv4  197167      0t0  TCP *:smtp (LISTEN)
master  6632 root   13u  IPv6  197168      0t0  TCP *:smtp (LISTEN)